FYI-SPY Email Settings for sending reports

SMTP Mail Server Settings

Here we have listed the most common Internet providers so that you may configure FYI-SPY to send outgoing emails. Choose your internet provider or email provider from the list below.

AOL AT&T Wireless AT&T Worldnet Cableone Charter Cingular Comcast Earthlink FastMail GMail GoDaddy

InsightBB Mac.com Mindspring Network Solutions SBC Global (via Prodigy) SBC Global (Yahoo Powered) SprintPCS USA.net Utopia Systems Webmail.us Yahoo Mail

Wireless Carrier SMTP Configurations
If you are subscribed to a wireless carrier and you find that your ISP is blocking access to your normal SMTP with "relaying denied errors", try using your carrier's SMTP instead. We've listed some common wireless carriers below:

• Alltel
• AT&T Wireless
• Bell Mobility Canada
• Comcast
• PacBell
• SprintPCS
• T-Mobile (USA)
• Verizon

Other Useful Configuration Links
If your settings are not available in this section, you may find some of these links below useful:

• A listing of mail server configurations for many International (non US) ISPs
• A listing of mail server configurations for many US based ISPs
• German ISP configurations for FYI-SPY

AOL With this AOL it will put a copy of the email into your sent items, so please make sure you are using an account which only you have access to. Server: smtp.aol.com Username: your AOL screen name Password: your AOL password Use Port: 587 AT&T Worldnet Server: imailhost.worldnet.att.net Username: Your email address name (do not type @worldnet.att.net, use upper/lower case) Password: [your email password] Use Port 465 Cableone Server: authmail.cableone.net Username: your email username Password: your email password Charter I SMTP Server: Charter's SMTP server is apparently unavailable outside their network. You'll have to use an alternate SMTP server such as the one your cellular carrier provides. Cingular Outgoing mail: - SMTP Server: smtp.mymmode.com - Username: [your mmode username] - Password: [your mmode password] -Port: 25 Alternate SMTP Settings (if the above information does not work): Outgoing mail: - SMTP Server: cwmx.com - Username: [leave blank] - Password: [leave blank] Comcast SMTP Server: smtp.comcast.net Username: [your Comcast username] (only the part before the "@" character, not your whole Email address) Password: [your Comcast password] Earthlink SMTP Server: smtpauth.earthlink.net Username: [your Earthlink email address] Password: [your Earthlink password] Port: 25 FastMail SMTP Server†††: mail.messagingengine.com Username: [your FastMail email address†] Password: [your FastMail password] For unsecured connections (without SSL), just accept the default port numbers (on the "More..." button screen). If SMTP port 25 has been blocked by your carrier, tap on the "More..." button and change the SMTP port to 26. † - instead of your username such as "myname" this should be your full email FastMail address e.g. myname@fastmail.fm, myname@fastmail.us, myname@sent.com, etc. †† - POP3 access requires "full membership" status or above ††† - SMTP access requires "membership" status or above †††† - IMAP requires FYI-SPY Enterprise Edition. If you'd like to make your connection secure with SSL (requires FYI-SPY Premier or Enterprise Edition, tap the More... button on the bottom of the Server page in the account settings. Then set the following according to Email protocols you are using: POP3 Settings: - Use Port: 995 - Always secure (wrapped port) - Always trust server unchecked IMAP Settings: - Use Port: 993 - Always secure (wrapped port) - Always trust server unchecked SMTP Settings: - Use Port: 465 - Always secure (wrapped port) - Always trust server unchecked GMail SMTP Server: smtp.gmail.com Username: your full GMail email address Password: your GMail password Use port 587 (you will have to manually set this port number) Leave the other checkboxes unchecked. GoDaddy SMTP Server: smtpout.secureserver.net Username: your entire GoDaddy Email address (i.e. username@godaddy.com or yourname@yourdomain.com) Password: your GoDaddy password If you have trouble using the SMTP server, try setting the port number to 3535 on the "More..." screen. InsightBB SMTP Server: mail.insightbb.com Username: [your whole InsightBB Email address] Password: [your InsightBB password] Use Port 465 Mac.com SMTP Server: smtp.mac.com Username: [your username] (only the part before the "@"). So if your Email address is "user@mac.com", only enter "user" (without the quotes). password: [your password] Mindspring I: POP3 Server: pop.mindspring.com Username: [your full Mindspring email address] Password: [your Mindspring password] Network Solutions SMTP Server: smtp.your domain name.com (where "your domain name" is replaced by the actual name of your owned domain) Username: your full Email address (i.e. name@domainname.com) Password: (your Network Solutions email password) Additional settings: SMTP: Use Port 25 Uncheck POP before send Check Secure if Available Check Always Trust Server SBC Global (via Prodigy) SMTP Server: smtpauth.prodigy.net Username: [your SBC Global email address†] Password: [your password] SBC Global (Yahoo Powered) SMTP Server: [see table below] Username: [your email address] Password: [your password] Email Address† SMTP Server††† MemberID@ameritech.net smtp.ameritech.yahoo.com MemberID@flash.net smtp.flash.yahoo.com MemberID@nvbell.net smtp.nvbell.yahoo.com MemberID@pacbell.net smtp.pacbell.yahoo.com MemberID@prodigy.net smtp.prodigy.yahoo.com MemberID@sbcglobal.net smtp.sbcglobal.yahoo.com MemberID@snet.net smtp.snet.yahoo.com MemberID@swbell.net smtp.swbell.yahoo.com MemberID@wans.net smtp.wans.yahoo.com USA.net In your FYI-SPY server account settings (Menu | Accounts | Edit Accounts | (choose account) | Server), enter the following: POP3 Server: pop.netaddress.com Username: your USA.net username only (without the "@usa.net") Password: your USA.net password Port: 110 Use APOP Authentication is unchecked No SSL security SMTP Server: smtp.postoffice.net Username: your full USA.net Email address with "@usa.net" Password: your USA.net password Port: 25 POP before send is checked No SSL security Utopia Systems In your FYI-SPY server account settings (Edit Accounts | (choose account) | Server), enter the following: POP3 Server: mail.utopiasystems.net Username: your Utopia Systems username Password: your Utopia Systems password SMTP Server: smtp.utopiasystems.net Username: your Utopia Systems username Password: your Utopia Systems password Webmail.us SMTP Server**: smtp.emailsrvr.com Username: [your entire email address, using all lower case] Password: [your email password] Use Port: 465 Yahoo Mail For FYI-SPY to work with your Yahoo account you must have the POP access service (Mail Plus) activated. More info can be found at http://mailplus.mail.yahoo.com/ In your FYI-SPY Server Account settings (Edit Accounts | Server), enter the following: POP3 Server: pop.mail.yahoo.com Username: [your Yahoo username] Password: [your Yahoo password] SMTP Server: smtp.mail.yahoo.com Username: [your Yahoo username] password: [your Yahoo password] If you experience difficulty with the above settings, first try activating the "POP before Send" checkbox in the Server SMTP Settings. Also, if you use the Premier or Enterprise Edition of FYI-SPY, make sure that the SSL settings on the FYI-SPY account "Server" page (tap the "More..." button at the bottom) are set to "No SSL security". Alltel CARRIER SMTP To configure FYI-SPY to send email using the Alltel SMTP server, go to your Server Account settings (Accounts | Edit Accounts | Server). Enter the POP3 settings into the Incoming Server block as per your ISP's instructions, and enter the following for the Outgoing Mail Server: SMTP Server: mail.alltel.net Username: [leave blank] Password: [leave blank] AT&T Wireless CARRIER SMTP Make sure that after you establish your mMode account, you pick your own username so that you get a "username@mobile.att.net" style email address. This will be your second "@mobile.att.net" email address, the first being [your-cellphone-number]@mobile.att.net To configure FYI-SPY to send email using AT&T Wireless' SMTP server, go to your Server Account settings (Edit Accounts | Server). Enter the POP3 setting as per your ISP's instructions and enter the following for the Outgoing Mail Server: SMTP Server: smtp.attwireless.net Username: [your mMode username†] Password: [your mMode password] AT&T wireless will refuse authentication unless your email address is the same as your mMode email address: In your FYI-SPY Account settings under Identity (Edit Account | Identity), enter your mMode email address, i.e. username@mobile.att.net If you want replies to go your normal email address, enter it in the "Reply To" area (Edit Account | Identity | Reply To). AT&T Wireless appears to have quietly rolled out a new SMTP server. If the configuration in #2 and #3 above does not work for you, please try the following: SMTP Server: pdasmtp.attwireless.net Username: [leave blank, "optional"] Password: [leave blank, "optional"] NOTE: This server is only usable for devices on the ATTWS network, and according to some users it may no longer be available. Another new AT&T Wireless server appears to have been rolled out or it will be soon. If none of the above configurations work for you, please try the following: SMTP Server: smtp.mymmode.com Username: [leave blank, "optional"] Password: [leave blank, "optional"] NOTE: This server is only usable for devices on the ATTWS network. † - do not append "@mobile.att.net" NOTE: AT&T Wireless is supposedly coming to "end of life" due to the merger with Cingular. Here is a link to the Cingular settings. Bell Mobility Canada CARRIER SMTP To configure FYI-SPY to send email using Bell Mobility Canada's server, go to your FYI-SPY server account settings (Edit Accounts | Server). Enter the following for the Outgoing Mail Server: SMTP Server: mail.1xbell.ca Username: [leave blank, "optional"] Password: [leave blank, "optional"] IMPORTANT: Tap the "More" button at the bottom of the screen. For POP3 Settings: - Set the "Use SSL" dropdown to "Always Secure (wrapped port)" - Use Port 995 (this port number should automatically be set when you select the SSL option listed on the line above) - Leave the other checkboxes unchecked. Please note that these settings have not been verified. Comcast CARRIER SMTP To configure FYI-SPY to send email using the Comcast SMTP server, go to your Server Account settings (Edit Accounts | Server). Enter the POP3 setting as per your ISP's instructions and enter the following for the Outgoing Mail Server: SMTP Server: smtp.comcast.net Username: [your Comcast user ID] (only the part before the "@" character, not your whole Email address) Password: [your Comcast password] PacBell CARRIER SMTP To configure FYI-SPY to send email using the PacBell SMTP server, go to your Server Account settings (Edit Accounts | Server). Enter the following for the Outgoing Mail Server: SMTP Server: smtpauth.sbcglobal.net Username: [your complete PacBell Email address] Password: [your PacBell Email password] SprintPCS CARRIER SMTP You need to set an EMAIL password for your Sprint account: Go to Sprint's web site at www.sprintpcs.com. Log onto your "My PCS" using your SprintPCS phone and password. Unless you have changed it, your password is the last four digits of your social security number. Click on "My Personal Information" located along the left side of the screen. Under "Passwords", click the "Modify" link to the right of "PCS Vision User Name". This will display your SprintPCS email address, and give you the option to change it if you wish. Write this address down for future reference, as you will need this information to setup FYI-SPY on your handheld device. If you have made changes, click "Submit" to get back to the "My Personal Information" screen. If no changes were made, click "Cancel" to get back to the "My Personal Information" screen. Click on the "Modify" link to the right of "PCS Vision Password", just under "PCS Vision User Name". Follow the on-screen prompts to enter a new password. Note that you will need to have your phone on and in a coverage area for the password to be reset on your phone. Write down your new password for future reference, as you will need this information to setup FYI-SPY on your handheld device. In your FYI-SPY Account settings under Server (Edit Accounts | Server), enter the following: SMTP Server: smtp.sprintpcs.com Username: [your Sprint username†] Password: [your EMAIL password you set in step 1 above] Sprint will refuse authentication unless your email address is the same as your SprintPCS Vision email address: In your FYI-SPY Account settings under Identity (Edit Account | Identity), enter your SprintPCS email address, i.e. username@sprintpcs.com If you want replies to go your normal email address, enter it in the "Reply To" area (Edit Account | Identity | Reply To). † - Enter the portion of your SprintPCS Vision email address before the "@" here. So, if your address is myname@sprintpcs.com, your username would be myname. Some users have reported that entering only the username part does not work. If it does not work for you, please try entering your entire SprintPCS Vision email address. Alternate information: Sprint complicates things by having three passwords - the account management password, the Vision password, and the e-mail password. This may help you: On the Sprint PCS web site, there is a 'Preferences' link by the compose msg function. Under the preferences, you can set up an e-mail password. THIS is the password that is assigned to the SMTP and POP servers in FYI-SPY. T-Mobile (USA) CARRIER SMTP To configure FYI-SPY to send email using T-Mobile's SMTP server account, go to your Server Account settings (Edit Accounts | Server). Enter the POP3 setting as per your ISP's instructions and enter the following for the Outgoing Mail Server: SMTP Server: myemail.t-mobile.com Username: [your T-Mobile phone number followed by :1] Password: [your T-Mobile password (same as you use for web access to your T-Mobile account)] If the information above does not work for you, first try leaving the password field blank. Also, an issue may be caused by recent changes to T-Mobile's services (reported by some users). It appears they may be requiring you to register with their mail server via their web site. This is not an issue, but it also has to mirror the server that you POP to in order to get mail. The process, is roughly to register with T-mobile, which includes entering your POP (incoming mail) server and password. Once this is done, you can then use their SMTP server, because you get an ID and password to enter in for the myemail.t-mobile.com server. Rather than entering the username and password fields in FYI-SPY as it says above, the ID and password received from the registration process should be used. When a person configures their Treo in this manner, he/she needs to turn off the Alerts option on the T-mobile web site. If that is not done, text messages which are the same as the email notes are also sent to the device. Verizon CARRIER SMTP To configure FYI-SPY to send email using Verizon's SMTP server, go to your Server Account settings (Edit Accounts | Server). Enter the POP3 setting as per your ISP's instructions and enter the following for the Outgoing Mail Server: SMTP Server: smtp.vzwmail.net Username: [your 10-digit cellphone number followed by @vzwmail.net] Password: [your password that you set up on the vtext.com webpage] Verizon sometimes assigns you a temporary password in certain circumstances. Some people have reported that they can suddenly, without changing anything, no longer send Email messages using Verizon's SMTP server. A possible cause for this is that the temporary password has expired. You should go to the www.vtext.com web site to attempt resetting the password. If that fails, then you will need to contact Verizon support directly. Also note: Sometimes it can take a few hours (as many as six in a few cases, up to 48 hours in rare cases) for the account and password to get set up and become active in Verizon's systems. If your attempts to use their servers don't work right away, wait a few hours and try again.